Privacy Policy Updated June 2024
Introduction
This Privacy Policy contains important information about how we use your personal information. We respect the privacy of individuals who interact with our business and where you choose to provide us with information about yourself, you trust us to act in a responsible manner with that information.
In this privacy policy, references “Fortissima”, “us”, “we”, or “our”, are all references to Fortissima.
If you have any questions, comments or concerns about any aspect of this policy or how Fortissima, handles your information please email our privacy team at mreinert@fortissimabrands.com
What information do we collect?
We collect personal information from you in several ways; you may share information with us, or we may collect it using other means. In this section we explain the different ways we collect personal information from you and some ways in which that information will be used.
- Requesting Information from us: We process contact information such as name, email address, telephone number or postal address, preferences, and other declared personal information about you when you provide it to us. For example, when you fill out online forms, subscribing to our services, call, or text us, enquire about our products and services.
- Interacting on Social Media Channels: We process information relating to you when you interact with us through social media platforms such as LinkedIn, Instagram, Pinterest, or Facebook.
- Updating you on developments and initiatives: We may process your contact information to keep you updated on updates and developments in our business.
- Interacting with our website: When you visit our website we may collect details of your website visit, including name, email, phone number, IP address (a unique identifier for your computer or other device), website URL and mobile device ID.
- Interacting with us as a client of Fortissima: When interacting with us as a client, we process information we may receive from you or from others in relation to our provision of services to our clients.
- Interacting with us as a supplier or partner to Fortissima: We process information in relation to you as an individual if you provide services to us (or if you work for a company that provides services to us).
How we will use your personal information?
- To provide or respond to you, with information that you have requested, e.g., this could relate to a newsletter, bulletin, an invitation for an event, your interaction with us on social media.
- To keep you updated with developments and initiatives at Fortissima, its affiliates or partners.
- To respond to specific queries you may raise regarding Fortissima, its affiliates and partners.
- To provide you with better ways of accessing information from this website.
- To process and consider your job application.
- To manage our visit or strategy sessions.
How long do we keep your personal information?
We only keep your personal information for as long as we need to, to be able to use it for the reasons given in this privacy policy, and for as long as we are required to keep it by law.
How do we protect your information?
We take appropriate technical and organizational measures to ensure that your personal information disclosed to us is kept secure, accurate and up to date and kept only for so long as is necessary for the purposes for which it is used.
Your Rights:
You are entitled to ask:
1. for a copy of the personal information we hold about you, and details about how we are processing your personal information;
2. to have any inaccuracies in your personal information corrected;
3. if we are processing your personal information by automated means and on the basis of your consent (see “How do we use it?”, above), for us to provide your personal information to you in a structured, commonly-used and machine-readable format. You can also ask us to provide your personal information directly to a third party in this format, and, if technically feasible, we will do so; and
4. to have your personal information erased, or for our use of it to be restricted (for example, if your preferences change, or if you don’t want us to send you the information you have requested).
Please contact us using the details set out below if you would like to exercise any of these rights.
Privacy Policy for Clients
Where our Clients or Prospects have chosen to engage Fortissima (“we”, “us”, or “our”), either before or after entering into a business agreement, we are the controller of any personal data about your business or employees that you choose to give us and are therefore responsible for processing it in accordance with the law. This excludes any personal data that you specifically ask us to process as part of the “Services” we will provide.
We respect the privacy of our clients and those individuals working for our clients and recognise that when you choose to provide us with personal data, you trust us to act in a responsible manner with that information. This privacy policy contains important information about how we use personal data for the following data subjects:
Our clients, either historical, existing or prospective, who are natural persons; and
representatives or contact persons of our clients who are legal entities.
We will refer to the above together as the “clients”. If you are considered a client of Fortissima we invite you to read and understand the contents set out in this privacy policy.
What information do we collect?
At times we may request that information is voluntarily supplied to us by our client themselves or by the legal entity appointed by the client.
- We may gather the following information about you during our engagement:
- Identification and contact information (full name, title, email, phone, address etc)
- Job Title, position, and name of company
- Business Financial information (e.g., bank account details), insofar our client is a natural person
- Identification data relating to the delivery of products or services to our company (e.g., login details, passwords, visitor pass, IP address, online identifiers/ cookies, logs, access times, correspondence)
Clients should ensure their employees are aware that their data is being shared with us, as described in this policy.
How we will it?
The primary reason we process your personal data is to approve, manage, administer or effect an agreement between Fortissima and the client you represent or work for. In this respect, we use your personal data, to, issue invoices, perform accounting, manage our contract or review the services or products we supply to you. In addition, we process personal data to meet our legal obligations (such as record keeping obligations), as well as to manage our risks and operations (e.g. prevent and detect security threats, exercise or defend legal claims).
We are also required by law to state a “legal basis for processing”, i.e., to tell you on what grounds we are allowed to use your information, and this is also set out below:
- Managing our relationship with our clients.
- Making decisions about supplying goods and services (e.g., determining invoices or the terms of our contractual agreement(s) etc).
- Upholding our company’s economic interests and ensuring compliance and reporting (such as adhering to our policies, local legislation and managing allegations of fraud or misconduct).
- To manage our visit or strategy sessions.
- To keep you informed of news, updates and other information related to our business.
How long do we keep your personal information?
We will keep your information for as long as is necessary to fulfil the purpose for which it was collected. The retention time is the term of the clients’ contract until any legal claims under the contract expire, unless an overriding legal or regulatory obligation arises.
How do we protect your information?
We take appropriate measures to ensure that your personal data disclosed to us is kept secure, accurate and up to date and kept only for so long as is necessary for the purposes for which it is used.
Your Rights:
Depending on the purposes of processing you may be entitled to ask:
1. for a copy of the personal data we hold about you, and details about how we are processing your personal data;
2. to have any inaccuracies in your personal data corrected;
3. if we are processing your personal data by automated means and on the basis of your consent (see “How do we use it?”, above), for us to provide your personal data to you in a structured, commonly-used and machine-readable format. You can also ask us to provide your personal data directly to a third party in this format, and, if technically feasible, we will do so;
4. to withdraw your consent at any time. The withdrawal of your consent will not affect the lawfulness of processing based on consent before withdrawal
5. to object, on grounds relating to your particular situation, at any time which is based on our legitimate interest; and
6. to have your personal data erased, or for our use of it to be restricted (for example, if your preferences change, or if you don’t want us to send you the information you have requested).
Please contact us using the details set out below if you would like to exercise any of these rights.
You may also have the right to make a complaint to the supervisory authority in your country or jurisdiction if you’re not happy with how we’ve handled your personal data.
Privacy Policy for Partners and Suppliers
Where, Fortissima, (, “we”, “us” or “our”), chooses to enter into a business engagement with supplier, we will be the controller of any personal data, that you give to us, to enable us to process that business engagement and are therefore responsible for processing it in accordance with the law.
We respect the privacy of our suppliers and those individuals working for our suppliers and recognise that when you choose to provide us with personal data, you trust us to act in a responsible manner with that information. This privacy policy contains important information about how we use personal data for the following data subjects:
Our suppliers, vendors and service providers, either historical, existing or prospective, who are natural persons; and
representatives or contact persons of our suppliers and service providers who are legal entities.
We will refer to the above together as the “suppliers”. If you are considered a supplier of Fortissima, we invite you to read and understand the contents set out in this privacy policy.
What information do we collect?
We may gather the following information about you during our engagement:
- Identification and contact information (full name, title, email, phone, address etc)
- Job Title, position, and name of company
- Business Financial information (e.g., bank account details), insofar our supplier is a natural person
- Identification data relating to the delivery of products or services to our company (e.g., login details, passwords, visitor pass, IP address, online identifiers/ cookies, logs, access times, correspondence) and
- Background checks related to the supplier (which may include related party checks)
Suppliers should ensure their employees are aware that their data is being shared with us, as described in this policy.
How we will it?
The primary reason we process your personal data is to approve, manage, administer or effect an agreement between Fortissima and the supplier you represent or work for. In this respect, we use your personal data, to organize our sourcing activities, issue purchase orders, process payments, perform accounting, manage our contract or review the services or products you supply us with. In addition, we process personal data to meet our legal obligations (such as record keeping obligations), as well as to manage our risks and operations (e.g. prevent and detect security threats, exercise or defend legal claims).
We are also required by law to state a “legal basis for processing”, i.e., to tell you on what grounds we are allowed to use your information, and this is also set out below:
- Managing our relationship with our suppliers.
- Making decisions about procuring goods and services (e.g., determining payment or the terms of our contractual agreement(s) etc).
- Upholding our company’s economic interests and ensuring compliance and reporting (such as adhering to our policies, local legislation and managing allegations of fraud or misconduct).
- To manage our visit or strategy sessions.
- To keep you informed of news, updates and other information related to our business.
How long do we keep your personal information?
We will keep your information for as long as is necessary to fulfil the purpose for which it was collected. The retention time is the term of the suppliers’ contract until any legal claims under the contract expire, unless an overriding legal or regulatory obligation arises.
How do we protect your information?
We take appropriate measures to ensure that your personal data disclosed to us is kept secure, accurate and up to date and kept only for so long as is necessary for the purposes for which it is used.
Your Rights:
Depending on the purposes of processing, you may be entitled to ask:
1. for a copy of the personal data we hold about you, and details about how we are processing your personal data;
2. to have any inaccuracies in your personal data corrected;
3. if we are processing your personal data by automated means and on the basis of your consent (see “How do we use it?”, above), for us to provide your personal data to you in a structured, commonly-used and machine-readable format. You can also ask us to provide your personal data directly to a third party in this format, and, if technically feasible, we will do so; and
4. to withdraw your consent at any time. The withdrawal of your consent will not affect the lawfulness of processing based on consent before withdrawal
5. to object, on grounds relating to your particular situation, at any time which is based on our legitimate interest; and
6. to have your personal data erased, or for our use of it to be restricted
Please contact us using the details set out below if you would like to exercise any of these rights.
You may also have the right to make a complaint to the supervisory authority, in your country or jurisdiction, if you’re not happy with how we’ve handled your personal data.